Industry Case Studies

Explore our cybersecurity industry case studies. Australian organisations across manufacturing, financial services, retail, and critical infrastructure have partnered with Intrix to solve complex security challenges and achieve measurable outcomes. Intrix is a CREST-certified cybersecurity consultancy operating across Australia.

Our Track Record

200+

Projects Delivered

98%

Client Satisfaction

50+

Industries Served

$0

Client Breaches Post-Engagement

Manufacturing

Securing a Multi-Site Manufacturing Operation: ISA/IEC 62443 Implementation

Sites:

12 facilities

Timeline:

8 months

Devices:

450+ OT devices secured

The Challenge

A national food manufacturing company with 12 production facilities needed to achieve ISA/IEC 62443 compliance while maintaining 24/7 production schedules. Legacy OT systems dating back 15+ years presented unique security challenges.

Our Solution

Intrix deployed a phased network segmentation strategy aligned with the Purdue Model, implementing industrial firewalls and passive OT monitoring across all sites. We developed site-specific security zones while maintaining production continuity.

Measurable Results

Secure model development practices

Detected and remediated 3 previously unknown vulnerabilities

Improved incident detection time from days to minutes

Achieved ISA/IEC 62443 Security Level 2 across all critical zones

Reduced cyber insurance premiums by 25%

Retail

Preventing Payment Card Breach: Multi-Channel PCI DSS Implementation

stores:

85 locations

Timeline:

6 months to compliance

scans:

340+ quarterly scans annually

The Challenge

A retail chain with 85 stores and growing e-commerce operations struggled with PCI DSS compliance. They had experienced a minor card data exposure incident and needed immediate remediation plus ongoing compliance support.

Our Solution

Intrix implemented our PCI DSS Compliance-as-a-Service program, conducting an initial gap assessment, deploying quarterly vulnerability scans, implementing network segmentation between POS systems and corporate networks, and providing policy documentation support.

Measurable Results

Achieved full PCI DSS 4.0 compliance within 6 months

Implemented continuous monitoring of all 85 POS environments

Created sustainable compliance program with ongoing quarterly scans

Passed acquiring bank audit with zero findings

Reduced PCI scope by 60% through network segmentation

Financial Services

Building Resilience: APRA CPS 234 Compliance for Regional Bank

compliance:

CPS 234 certified

Timeline:

12 months

suppliers:

120+ vendors assessed

The Challenge

A regional bank needed to achieve compliance with APRA CPS 234 information security requirements while simultaneously upgrading legacy core banking systems. They required a risk management framework that balanced security with digital transformation.

Our Solution

Intrix partnered with the bank to develop a comprehensive information security program aligned with CPS 234, including risk assessments, third-party risk management, incident response planning, and board-level reporting frameworks.

Measurable Results

Full CPS 234 compliance achieved and maintained

Implemented third-party risk program covering 120+ suppliers

Zero material cyber incidents reported to APRA

Successfully passed APRA prudential review

Established board-level cyber risk reporting framework

Technology

Secure SDLC: DevSecOps Transformation for SaaS Platform

vulnerabilities:

78% reduction

Speed:

40% faster delivery

certification

SOC 2 Type II

The Challenge

A fast-growing Australian SaaS platform serving enterprise clients needed to embed security into its software development lifecycle without slowing delivery velocity. The engineering team was shipping code weekly but had no automated security testing, no secrets management, and a growing backlog of unpatched vulnerabilities flagged during a pre-SOC 2 readiness assessment.

Our Solution

Intrix partnered with the engineering and product teams to implement a DevSecOps programe covering automated SAST and DAST integration into CI/CD pipelines, secrets management, container image scanning, and developer security training. We ran a parallel SOC 2 Type II readiness programe, mapping security controls to Trust Services Criteria and supporting evidence collection throughout the audit period.

 

Measurable Results

78% reduction in open vulnerabilities within six months of pipeline integration

40% faster delivery cycle through automated security gates replacing manual review bottlenecks

Achieved SOC 2 Type II certification on first audit attempt

Zero critical findings in penetration test conducted post-implementation

Security training completed by 100% of engineering staff

Critical Infrastructure

SOCI Act Readiness: Energy Sector Risk Management Program

Compliance:

SOCI Act certified

Timeline:

9 months

Status:

Zero deficiencies in audit

The Challenge

A national energy infrastructure operator was required to comply with the Security of Critical Infrastructure Act 2018 within a defined regulatory timeframe. The organisation lacked a documented risk management programe, had limited visibility into third-party supplier risk, and had not conducted any formal cyber incident response exercises.

 

Our Solution

Intrix delivered a structured SOCI Act readiness programe covering Critical Infrastructure Risk Management Programe development, asset register compilation, third-party supplier risk assessments, and incident response plan development aligned with ASD reporting requirements. We facilitated tabletop exercises and provided board-level governance uplift through to the regulatory audit.

 

Measurable Results

Full SOCI Act compliance achieved within 9 months

Critical Infrastructure Risk Management Programe developed and approved by the board

Zero deficiencies identified during the regulatory audit

Incident response capability tested and validated through tabletop exercises

Board-level cyber risk reporting framework established

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